RevItUp Auto, a family-owned auto repair shop, faced challenges managing appointment bookings and customer service inquiries.

They implemented Wise Parrot to automate these processes, setting up the chatbot to handle appointment scheduling, service reminders, and FAQs about car maintenance.

The AI-powered tool was trained to communicate clearly and concisely, reflecting the shop's commitment to straightforward service.

It also managed follow-up communications post-service, ensuring customers were satisfied and informed about their vehicle's needs.

The transformation was clear: a 50% reduction in missed appointments, a marked improvement in customer satisfaction scores, and an uptick in repeat business.

The shop's staff could now focus more on quality repairs rather than administrative tasks, thanks to Wise Parrot.