Bean There, Done That, a coffee shop celebrated for its artisanal approach, implemented Wise Parrot to manage its growing online community and customer service.

The AI was tailored to reflect the shop’s casual, friendly vibe, making every online interaction feel like a visit to the shop itself.

Wise Parrot automated responses to FAQs about coffee origins, brewing techniques, and order updates.

Additionally, the tool’s social media management capabilities allowed the shop to post engaging content about coffee culture and special promotions without manual effort.

Results:

• Sales Surge: Online orders increased by 30%, driven by effective real-time engagement.
• Customer Loyalty: Improved service response times led to a notable increase in repeat customers.
• Brand Enhancement: The coffee shop established itself as a go-to source for coffee enthusiasts, thanks to consistent, engaging online interactions.